Flexport
Sign In
US
Back to List

Senior Manager/Director of Partnerships

Team

Global Operations

Location

Singapore

Senior Manager/Director of Partnerships

Join us to solve real world problems while shaping the future of global trade.

The opportunity:

As a result of our global expansion, we're looking to hire a Director/Senior Manager of Partnerships as part of our Partnerships Team to join our growing Asia Team. This role will work in a cross-functional environment, partnering closely with not only the Partners Team and our forwarding and customs partners, but also different teams across the company to achieve our shared goals. You’ll get substantial leadership exposure, focus on the highest priority business issues, and be plugged into every facet of the business.

What you’ll do:

  • Performance manage a subset of the 30+ freight forwarding and customs partners Flexport uses in (Southeast) Asia, leveraging global performance metrics, targets, dashboards, and reporting 
  • Own exceptions and escalations on shipments operated by assigned Flexport Partners (supported by Partner Operations Associates)
  • Work with partners to plan sufficient resources necessary to support Flexport’s rapid growth resource planning conversations
  • Drive continuous performance improvement within assigned partners, through digital adoption, process improvement, and ongoing enablement
  • Own sourcing, vetting, and onboarding of new freight forwarding and customs partners where needed
  • Sell the Flexport brand to create excitement and willing exclusivity
  • Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both operations team and partners
  • Contribute to the development and implementation of next gen “partner app” including localization requirements for assigned markets
  • Ensure partners operate with a high level of integrity and compliance to global regulatory requirements
  • Build and lead a high performing team to manage and grow our partner landscape in Southeast Asia

What you’ll need:

  • BA/BS degree with 6-8 years of professional logistics, supply chain, projects, programs or consulting experience;
  • A strong performance record of living our values;
  • Strategic vision and ground floor execution; 
  • Strong ability to build relationships with local partners, in the diverse cultural context of Southeast Asia;
  • Solid negotiation and influencing without authority skills;
  • Excellent communication, interpersonal, and organizational skills, able to connect within partner organizations at multiple levels; 
  • World class follow through skills;
  • Ability to lead and direct the work of others;
  • Next-level attention to detail and the drive to deliver ahead of schedule with a servant leadership approach;
  • A system and process oriented mindset;
  • Ability to travel locally, nationally and internationally;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
Find Your Role at Flexport
70 Openings

Sign Up for Freight Market Updates

Get weekly insights into all things freight, delivered right to your inbox.

I agree to the storing and processing of my personal data by Flexport as described in the Terms of Service and Privacy Policy.