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Global Customs Manager




Toronto, Vancouver

Global Customs Manager

Strengthen & Grow our Customs Business

The opportunity:

Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Started in 2013, we've now raised $1.3B from investors including Peter Thiel of Founders Fund, Softbank, DST, Google Ventures, First Round Capital, Bloomberg Beta, Felicis Ventures, Y Combinator, and more.

We’re looking for a Customs Manager to build and lead the team in our Canadian office. Ready to challenge the status quo? Keep reading!

What you'll do:  

  • Own all aspects of managing customs brokerage day to day operations
  • Lead, mentor, and develop a small team of high performing customs professionals
  • Quarterback any issues causing bottlenecks in operations flow
  • Assist in classifying products and advise on document compliance and any additional data needed to process shipments, i.e. PGA’s and FTA when required
  • Assist in client on-boarding, customs bond processing, and tax status as needed
  • Own and file B2 amendments with CBSA
  • Collaborate with internal stakeholders in the development of operational efficiencies through automation

What you'll need:

  • 5+ years of professional experience working on customs brokerage
  • 2+ years of experience leading a team to success
  • Strong people management skills as a motivator and coach
  • LCB and CCS required 
  • Excellent communication, interpersonal, and organizational skills
  • Next-level attention to detail and follow-through
  • High level of computer literacy. No paper. All digital.

Why join Flexport?

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to think from end to end. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs and help Flexport deliver on its mission and unlock the potential in our team members.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Find Your Role at Flexport
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Customs brokerage services are provided by Flexport’s wholly-owned subsidiary, Flexport Customs LLC, a licensed customs brokerage with a national permit. International ocean freight forwarding services are provided by Flexport International LLC, a licensed Ocean Transportation Intermediary FMC# 025219NF. U.S. trucking services are provided by Flexport International, LLC, a FMCSA licensed property broker USDOT #2594279 and MC #906604-B. Cargo insurance is underwritten by an authorized insurance company and offered by Flexport affiliates. Insurance coverage is not available in all jurisdictions. See for more cargo insurance information and disclosures. All transactions are subject to Flexport’s standard terms and conditions, available at 沪ICP备16041494号

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