Ocean Planning Associate, Shanghai, Asia

INTERNAL JOB POST

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.

Our Ocean Freight Procurement Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services.  As a Procurement Associate, you’ll be an integral part of helping achieve Flexport’s growth goals.

We’re looking for multiple team members, responsible for different trades that we are focusing on. Candidates will need to have a passion for ocean freight and ability to work with parties across different parts of the organization.

What you’ll do:

Be an operational leader:

• Coordinate day-to-day shipment assignments and operations with internal and external stakeholders. Regular communication with local partners and carriers
• Run FMT (our internal Fulfillment Management Tool) twice daily to assign schedules to shipments for Execution team to place bookings on with carriers
• Maintain FMT data including allocation, sailing schedules, cut-off dates, etc
• Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary
• Create best practices, work on function enhancements, do automation study and provide feedback to tech/engineering teams
• Conduct data analysis on utilization and forecasts vs allocation
• Manage and resolve exceptions and escalations through the operations process in a timely manner based on agreed SLA’s
• Build and develop local carrier relationships including coverage of carrier meetings, performance metrics, market intelligence collection (extraloader plans, omissions and blank sailings)
• Work with the Ocean Procurement and Allocation & Yield on allocation planning and escalation handling. Manage hard allocation and give feedback to Allocation & Yield on requirements. 
• Prepare forecasts and request soft allocation to match surplus demand in order to secure space for our clients
• Optimize through net revenue steering and deadfreight performance management
• Monitor performance on OTE and other relevant metrics
• Work on continuous process improvements
• Additional projects and duties as assigned

What you’ll need:

• BA/BS degree with a strong track record of success
• Minimum 2 years of experience at a startup, top consulting firm, an NVOCC pricing, procurement or operations team or in a supply-chain role, hands on experience of Transpacific trade is a plus
• Excellent communication, interpersonal, and organizational skills
• An obsession with client happiness. You succeed when they succeed
• Next-level attention to detail
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!
• The intellectual horsepower to become an expert on international trade in a matter of weeks
• A mastery of email communication. You keep the inbox at zero

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.