--- title: "Customs Brokerage & Import Clearance Services | Flexport" description: "Flexport Customs is a licensed customs brokerage that combines human brokers with AI to classify goods, calculate duties, and file entries, auditing 100% of entries before submission." language: en canonical: https://www.flexport.com/products/customs/ lifecycle: live --- # Customs Brokerage & Import Clearance Services | Flexport ## The world's most advanced customs brokerage system. Flexport pairs highly skilled licensed broker expertise with a proprietary operating system that uses technology to ensure the highest levels of compliance, fast clearances, and duty savings. [TALK TO A CUSTOMS EXPERT](https://www.flexport.com/get-started/) ## Introducing the customs technology suite A suite of products and technology to help you strengthen entry-filing compliance, forecast landed costs, surface real-time insights, improve product classification, and minimize and avoid duty. [TRY OUR CUSTOMS TECHNOLOGY](https://tariffs.flexport.com/) **Tariff Simulator** — Get instant insights on how tariffs affect your imports, including historical and future insights. Plus, receive auto-notifications if an HTS changes. **Customs Analysis** — A full analysis of your historical entry data. We identify errors, risks, and savings opportunities. **Compliance Audit** — While most brokers review only up to 10% of total volume, Flexport reviews 100% of entries, leveraging advanced technology and business rules to significantly reduce post-entry corrections. **Intelligence** — Flexport Intelligence gives you real-time customs insights by asking a simple question in plain language. Build dashboards instantly, and easily share across your team. **Duty Drawback** — US importers leave millions of dollars unclaimed. Our technology makes it faster to collect. On average, we double your return. **Tariff Refund Calculator** — Turn your historical duty data into clear refund estimates, so you can forecast, prioritize recovery, and act fast. **Audit Your Customs Broker** — Identify entries with tariff issues and estimate duties you might have over or underpaid. We can help make corrections. ## Less errors, more savings. **$1B** — In tariff exposure saved for customers over the last 5 years. **98%** — Compliance rate prior to additional AI reviews. **0.2%** — Error rate after our AI auditor review, looking at a robust set of regulatory requirements and client-based business rules. ## We give our customs brokers Iron Man suits. Flexport's licensed customs brokers work inside our AI-native platform, where automation handles routine data entry, document ingestion, and government filings while AI guardrails catch mistakes before they happen. By staying ahead of changing trade regulations, our experts deliver accurate submissions, find duty savings, and prevent the delays and penalties that slow your supply chain down. **Data-backed decisions** — Make data-driven decisions on pricing, sourcing, and inventory, with full visibility into import costs through SKU-level landed-cost reporting. **Proactive clearance** — Don't just react to issues — prevent them. Experts identify potential problems in advance and take swift action to resolve them. **Save money** — Find opportunities to save without compromising compliance, through duty avoidance and minimization strategies built into your import strategy. **Quick search at your fingertips** — Search any customs document by SKU, HS code, PO, style, or entry number, then find it and related items in one place — no more bouncing between systems. **Landed costs within reach** — Know exactly what it costs to get a SKU into inventory. Flexport makes calculating landed costs not only possible, but easy. **Documents, stored forever** — All documents are stored in our system in perpetuity and accessible at any time. > Working with Flexport has been an excellent experience. They manage our global brokerage processing and implemented drawback services that delivered returns that were significantly higher than our prior approach, and also significantly outperforming their competitors. Their technology and expertise, including ACE analysis, have uncovered additional insights and savings that continue to drive supply chain optimization. > — Arjun Lal, Chief Financial Officer, Life Fitness ## Calculate tariffs with confidence The Flexport Tariff Simulator gives importers real-time data, insights, and transparency to make smarter, faster decisions in a complex global trade environment. Despite constant changes, our tariff simulator delivers past, present, and future tariff calculations within 48 hours of an official change. ![Landed-cost calculator UI showing a 57.50% duty rate and cost breakdown for tennis shoes from China](https://cdn.sanity.io/images/ynj1yl20/development/d35497af433ffb56cac63df6c5f3a98e03902bc8-1350x817.jpg) [Calculate now](https://tariffs.flexport.com/) ## How Flexport's customs brokerage works **1. Pre-clearance preparation** — We use the latest technology to extract your shipment data, which your designated customs broker then validates for completeness and accuracy. Any missing information or compliance issues are flagged directly through our platform. **2. System validations** — Our proprietary software calculates duties, taxes, and fees using the most up-to-date tariff rules. Any additional agency reviews, like FDA, or potential duty savings, like FTAs, are flagged to your broker. **3. Entry filing** — Brokers electronically submit your customs filing along with all required permits and certifications. Real-time filing status and release messages are posted to your dashboard automatically. **4. Release and delivery** — Once your goods are released by customs, Flexport coordinates final delivery with freight partners. All milestones and events related to customs clearance are posted to your dashboard, and all documentation is stored digitally with no expiration. ## Ready to get started? Talk to a customs broker and see the Flexport Platform in action. [Get started](https://www.flexport.com/get-started/) ## Frequently asked questions ### What is Flexport Customs? Flexport Customs is a team of top-tier customs brokers backed by AI-powered technology that helps businesses import and export goods across borders. The technology reduces costs and keeps shipments compliant, making customs brokerage straightforward. ### Can I use Flexport Customs even if I ship with another freight provider? Yes. Flexport Customs can operate as a standalone service, letting you use our brokerage solutions even if your freight is moved by another carrier. ### How does Flexport handle customs compliance and classification? Flexport's licensed customs brokers and compliance specialists review shipment data for accuracy, ensuring classifications, valuation, and duty calculations are correct. The platform also keeps a record of all customs documentation for audit readiness. ### What are the benefits of using a digital customs brokerage solution? Digital brokerage offers faster clearance times, reduced manual errors, simplified document management, and transparent status tracking across your supply chain — all in one integrated platform. ### Does Flexport offer customs services outside the U.S.? Yes, we can support customs clearance in over 40 countries through either our in-house licensed teams or certified partners network. ### How do I get a quote or begin working with Flexport Customs? You can request a demo or quote directly through the Flexport website. A Flexport representative will contact you to discuss your shipment volumes, trade lanes, and compliance requirements. ## Attach more of Flexport's customs and compliance suite **Trade Advisory** Optimize your supply chain strategy with ACE analyses, duty minimization, tariff engineering, and other advisory programs. [Learn more](https://www.flexport.com/products/trade-advisory/) **Duty Drawback** Recover overpaid duties with Flexport's AI-powered platform and licensed brokers — over $1B in refunds delivered for importers and exporters. [Learn more](https://www.flexport.com/products/duty-drawback/) **HS Code Classification** Flexport brokers assess your product library and recommend the codes that are most favorable and still 100% compliant. [Learn more](https://www.flexport.com/products/product-classification/) **Control Tower** Real-time visibility and analytics in one platform, down to the SKU level, to optimize performance and reduce costs. [Learn more](https://www.flexport.com/technology/control-tower/) --- *This is a markdown version of [https://www.flexport.com/products/customs/](https://www.flexport.com/products/customs/) for AI/LLM consumption.*