--- title: "E-Commerce Fulfillment" description: "E-Commerce Fulfillment" language: en canonical: https://www.flexport.com/solutions/e-commerce-fulfillment/ lifecycle: live --- # E-Commerce Fulfillment ## E-Commerce Fulfillment Kizik grew sales 4x year-over-year after moving to Flexport DTC fulfillment, cutting order transit times by up to a quarter along the way. ## Slow or unreliable fulfillment costs you the sale **Slow delivery quietly kills conversion** — Fast delivery speeds can lift sales up to 25% at checkout. Every extra day in transit is a quiet tax on conversion that most brands never trace back to fulfillment. **A 3PL that pressures you on forecast holds growth back** — Traditional 3PLs push the pressure of forecast misses back onto you. When you spike for a launch or a big campaign, that's exactly when you need your fulfillment partner to flex, not complain. **Surprise fees erode your margin** — Fuel and carrier surcharges that don't show up in the headline rate turn a predictable fulfillment budget into a monthly surprise. Real cost comparisons rarely happen until it's too late. [Request a demo](https://www.flexport.com/get-started/) ## How Flexport Omnichannel fulfills DTC orders at speed ### 83% of the US in 3 days or less Five fulfillment centers placed strategically across the US mean most of your customers get their order in 3 days or less, with an average order-to-door time of about 3.5 days. ![fulfillment center](https://cdn.sanity.io/images/ynj1yl20/development/348d815621357f1a8f76ca92f3917a0bc95418f3-5073x3449.png) ### Staffing that flexes with your demand, not against it Cross-trained staff and contracted forecast buffers of 10-15% mean a launch spike gets absorbed instead of turning into a missed SLA or an angry call from your 3PL. ![Warehouse worker in safety vest assists female manager reviewing documents at a table.](https://cdn.sanity.io/images/ynj1yl20/development/594d02e451f1b1b3215c1a6a87197ec5aafeedcb-8659x5755.jpg) ### Transparent, all-in pricing Fuel and carrier surcharges are included in the rate, not buried in a line item you find out about later. What you're quoted is what you pay. ![Fuel pump nozzles hanging from dispensers at a gas station.](https://cdn.sanity.io/images/ynj1yl20/development/ba527d8b4524e811b60337ec960759f223dd42c7-2110x1421.jpg) ## Fast, reliable fulfillment shows up in your growth numbers Delivery speed isn't just an operations metric, it's a growth lever. Here's what it adds up to. **4x** — Year-over-year sales growth Kizik saw after moving to Flexport DTC fulfillment and last-mile delivery. **83%** — Of the US population reached in 3 days or less through Flexport's five-node fulfillment network. **25%** — Sales lift at checkout for some merchants with fast delivery speeds [Request a demo](https://www.flexport.com/get-started/) > Flexport strategically places inventory close to our customer demand, allowing us to deliver our shoes in 3 days or less without our own operations team being involved. This has been an absolute game-changer for the Kizik business. > — Jason Lee, COO, Kizik > As our growth needs increased, Flexport kept up. We no longer have to worry about where our shipments are or if they’ll arrive on time. We can see timely updates in the Flexport platform 24/7. > — Lee Graves, Chief Manufacturing and Logistics Officer, Simple Modern ## Join thousands of leading brands on Flexport - Adidas - Trek - thule - igloo - ooni - Caraway - Simple Modern - Bombas - Extreme Networks - gn - simplisafe ## Ask an expert Have questions? Talk to a supply chain solutions expert. [Talk to an expert](https://www.flexport.com/get-started/) ## Frequently asked questions ### How fast can Flexport deliver DTC orders? Flexport reaches 83% of the US population in 3 days or less, with an average order-to-door time of about 3.5 days across all five fulfillment centers. ### Which sales channels can route orders into Flexport fulfillment? Shopify, Amazon, Walmart, EDI retailers, and more all route automatically. You're not building a custom integration for every new channel you add. ### What happens when I spike well above my forecast? Flexport contracts guarantee absorption of 10-15% above forecast, and cross-trained staff flex across services during peaks. During Peak 2025, Flexport maintained 99.7% on-time delivery at 2x forecasted volume. ### Can Flexport handle value-added services like kitting or custom packaging? Yes. Kitting, labeling, RFID tagging, FBA and Walmart WFS prep, branded packaging, and custom assembly are all available as part of the Prep and VAS suite. ### Do you support international DTC orders? Yes, DDP and DDU shipping to 200+ countries via Global-e and Passport, integrated with Shopify Managed Markets. ### What's the difference between Zone-Based and Unit-Based pricing? Zone-Based Pricing charges by weight, dimensions, and distance, which rewards smart node placement for high-SKU-count merchants. Unit-Based Pricing is a flat rate across all five FCs, simpler for low-SKU, high-velocity products. Your Flexport team can help you pick the right fit. ## Explore how Flexport solves for you **Unlock Retail Channels** Expand into new retail channels without the logistics headache. [See how](https://www.flexport.com/solutions/unlock-retail-channels/) **Free up the cash stuck in your inventory** Free up cash tied up in inventory sitting on the shelf. [See how](https://www.flexport.com/solutions/finance-inventory/) **Get Visibility & Control** Track every shipment and step in with the data to back it up. [See how](https://www.flexport.com/solutions/visibility-control/) --- *This is a markdown version of [https://www.flexport.com/solutions/e-commerce-fulfillment/](https://www.flexport.com/solutions/e-commerce-fulfillment/) for AI/LLM consumption.*