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Global Operations Manager

Team

Global Operations

Location

Amsterdam

Global Operations Manager

Help Flexport fix the user experience in Global Trade. 

The opportunity:

Due to our explosive growth and global expansion, we're looking for an insanely driven Operations Manager to help build our European presence.

You will:

  • You are the first point of contact for customer and partner relationships;
  • You implement strategies to support customer growth and efficiency objectives;
  • You provide coaching and training to Operations Associates;
  • You identify and implement rate management strategies;
  • You shepherd clients through the complexities of international trade;
  • You collaborate with the sales team to ensure the highest level of service possible.

You should have:

  • You have a BA/BS Degree;
  • You have 4+ years of experience in the logistics or supply chain industry, preferably at a Top Freight Forwarder;
  • You are ideally proficient in Dutch;
  • You have experience in building, training and leading teams;
  • You have excellent communication, interpersonal, and organizational skills;
  • You have an obsession with client happiness. You succeed when they succeed;
  • You show next-level attention to detail;
  • You have the courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
  • You have the desire to lead, train, and develop up and coming industry talent.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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