One Simple Integrated Platform
Save Money and Focus on Growing
Unlock unparalleled savings with Flexport Returns and channel your resources into scaling your business. Our commitment to transparent, competitive pricing ensures you receive value and eliminates uncertainties around additional costs.
Accelerate Restocking with Rapid Return Processing
We’ll process your returns within 3 business days and allow you to maintain strong coverage. Reduce the need for additional building space and consolidate your inventory into one network.
Streamline Operations and Reclaim Your Time
Eliminate the tedious back-and-forth with buyers and the manual handling of inspecting returns. Flexport becomes your dedicated returns management partner, allowing you to save invaluable time and improve buyer satisfaction.
How it Works
Return order is created by merchant in Seller Portal or through integration tools (ex. Loop) along with return label.
Package arrives at our processing facility.
Items are opened and graded through SOP within 72 hours of arrival.
Sellable items are restocked directly back to FC, non-sellable items can be disposed of, donated or stored for “Return-to-Merchant” (Beta Feature).
Seller Portal and integrated tool (e.g. Loop, ReturnGO, Narvar) is updated with the outcome of the return inspection. Refund is issued automatically if it’s a 100% match via integration tools setting that meets your business requirements.
Transform Your Returns Process with Flexport
Elevate your customer service, reduce operational overhead, and empower your team to focus on what truly matters – growing your business.