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Director, Global Benefits Strategy & Operations




Atlanta, Bellevue, Chicago, Los Angeles, Miami, New York City

Director, Global Benefits Strategy & Operations

Director, Global Benefits Strategy and Operations 

We’re reinventing global trade.

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone.

Flexport is building the platform for global logistics, empowering more than 40,000 buyers, sellers and their logistics partners with the technology and services to grow and innovate. Companies of all sizes—from emerging brands to Fortune 500s—used Flexport technology to move nearly $19B of merchandise across 112 countries in 2021

The opportunity:

At no other time has the global supply chain been more relevant -- or operated in more volatility -- as today. Through a robust thought leadership program we’ve put Flexport in front of decision makers and influencers as well as mainstream America via features in Forbes, Fast Company, Mad Money, New York Times, and the All In Podcast to name a few.

Now it’s time to deepen that story with a better understanding of how Flexport will change the game. We’re seeking a Director, Benefits Strategy & Operations to partner with the VP, Total Rewards to develop, implement and keep relevant - a compelling, cost effectiveand competitive global benefits strategy for a hybrid work from home/office employee base.

You will: 

  • Drive the strategic design and execution of Flexport’s global employee benefits programs (health andwelfare programs (including wellness program strategy) and retirement programs) in line with businessneeds and values. Provide flexibility and local customization to account for cultural, legal and marketdifferences

  • Manage the US Benefits Committee accountable for the management of the Company 401K plan. Overseeall compliance activities for the 401K plan (including the annual audit of the plan)

  • Oversee all benefit program events including preparation for and execution of the annual open enrollmentcycle in the US.. Ensure participation in market surveys, focus group efforts, etc. to drive the developmentand execution of cost effective benefits programs to meet employee needs in all country locations where wehave scale

  • Partner with the VP, Total Rewards to develop, implement and keep relevant - a compelling, cost effectiveand competitive global benefits strategy for a hybrid work from home/office employee base

  • Manage and develop a team of benefits professionals - accountable for the day to day management andadministration of Company benefits programs to ensure consistency and adoption of best practices

  • Oversee projects focusing on the key benefits initiatives such as benefits strategy redesign andimplementation, local market benchmarking and monitoring the overall effectiveness and cost of globalbenefits programs

  • Collaborate with a high level of influence across functional leadership groups to ensure benefit plans andpolicies are developed and communicated effectively. Encourage innovative solutions and non-siloedthinking across functional areas

  • Evaluate market dynamics and new business-driven requirements that require a review of current programsand or strategy

  • Function as a member of the Total Rewards leadership team (along with the Director of Sales IncentivePlans and Director of Compensation) to present one cohesive compensation, benefits and reward strategyfor the the Company

You should have: 

  • 10 + years of broad benefits experience (health and welfare and retirement programs) with progressively increasing responsibility and complexity in a fast paced environment with a preference for experience in the technology sector 

  • Experience in leading global or large region benefits initiatives and the ability to scale your thinking and expertise to support a fast paced rapidly growing enterprise 

  • Proven managerial experience with the capability of developing and motivating staff and ensuring goals and expectations are clearly communicated 

  • Demonstrated professional business acumen, internal and external stakeholder collaboration and relationship building that translates short and long-term strategy into actionable and measurable plans

  • Strong quantitative skills to model various benefits costing scenarios leading to senior management recommendations

  • Demonstrated experience of successfully executing against tight deadlines and proactive issue resolution

Worried about not having any freight forwarding experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people fromdiverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Find Your Role at Flexport