Fulfillment
2023 Peak Season Preparation Hub
Everything you need to know about changes happening to Flexport’s fulfillment services during Black Friday, Cyber Monday, and the December holidays. Updated weekly.
Jump-Start Your Peak Planning
Complete and submit your plans for Black Friday, Cyber Monday, and the December Holidays to our team by September 15, 2023. We’ll use this information to align to your expectations and make sure that we’re able to provide ample support throughout the busy season.
Flexport’s Fulfillment Fees Won’t Include Surcharges During the 2023 Peak Season
Learn why Flexport is foregoing surcharges on top of standard order fulfillment fees this peak season and how you can take advantage of our competitive shipping rates.
Inventory Removal Deadlines and Fulfillment Storage Fees
Make space for prime peak season inventory. Prepare for changes to Flexport's inventory removal service, and learn about additional fees if your inventory remains at one of our fulfillment warehouses.
Inbounding Deadlines and Fulfillment Service Updates
Ensure your inventory is available in the Flexport network for Black Friday, Cyber Monday, and the December holidays. Learn about this year’s inbounding deadlines and important service updates to plan for.
Adjustments to Claims Windows
With a higher volume of orders comes increased risk for damages and lost orders. Understand the proper steps to take within our updated claims window if there are issues with a customer's shipment.
A Better Way to Finance Your Peak Season
Maintaining sufficient inventory throughout peak season can strain your working capital and cash flow. Flexport Capital offers financing to extend payments for inventory purchases by 120 days (that's well past Black Friday and Cyber Monday). Retain cash in your business and maximize earnings in Q4.
Information Coming Early October
Recommended Purchase-By and Ship-By Dates
It’s important to have a delivery experience that’s timely, transparent, and tactical during peak season. Let your customers know when to purchase from your site by and when you should ship out orders to arrive in time for Black Friday, Cyber Monday, and the December holidays.
Information coming early october
Peak Surcharges for Popular Shipping Carriers
Between Black Friday and the December holidays of each year, popular shipping carriers implement additional fees on top of their usual transportation base rates, fuel rates, and service fees. While most surcharges are small, they can add up quickly. Learn how to prepare for these additional fees (or avoid them all together).