Skip to content


2023 Peak Season Preparation Hub

Everything you need to know about changes happening to Flexport’s fulfillment services during Black Friday, Cyber Monday, and the December holidays. Updated weekly.

2023 Peak Hub Hero
Merchant Forecasts Hero

Jump-Start Your Peak Planning

Complete and submit your plans for Black Friday, Cyber Monday, and the December Holidays to our team by September 15, 2023. We’ll use this information to align to your expectations and make sure that we’re able to provide ample support throughout the busy season.

Submit Your Plan
A man putting boxes into the back of a truck

Flexport’s Fulfillment Fees Won’t Include Surcharges During the 2023 Peak Season

Learn why Flexport is foregoing surcharges on top of standard order fulfillment fees this peak season and how you can take advantage of our competitive shipping rates.

Learn More

Inventory Removal Deadlines and Fulfillment Storage Fees

Make space for prime peak season inventory. Prepare for changes to Flexport's inventory removal service, and learn about additional fees if your inventory remains at one of our fulfillment warehouses.

Learn More
2023 Peak Inbound Deadlines Hero

Inbounding Deadlines and Fulfillment Service Updates

Ensure your inventory is available in the Flexport network for Black Friday, Cyber Monday, and the December holidays. Learn about this year’s inbounding deadlines and important service updates to plan for.

Learn More
A broken box on a door step

Adjustments to Claims Windows

With a higher volume of orders comes increased risk for damages and lost orders. Understand the proper steps to take within our updated claims window if there are issues with a customer's shipment.

Learn More
Capital peak header 1600x800

A Better Way to Finance Your Peak Season

Maintaining sufficient inventory throughout peak season can strain your working capital and cash flow. Flexport Capital offers financing to extend payments for inventory purchases by 120 days (that's well past Black Friday and Cyber Monday). Retain cash in your business and maximize earnings in Q4.

Learn More
Peak 2023 Recommended Purchase-by Hero

Information Coming Early October

Recommended Purchase-By and Ship-By Dates

It’s important to have a delivery experience that’s timely, transparent, and tactical during peak season. Let your customers know when to purchase from your site by and when you should ship out orders to arrive in time for Black Friday, Cyber Monday, and the December holidays.

Peak Shipping Surcharges for Major Carriers HERO

Information coming early october

Peak Surcharges for Popular Shipping Carriers

Between Black Friday and the December holidays of each year, popular shipping carriers implement additional fees on top of their usual transportation base rates, fuel rates, and service fees. While most surcharges are small, they can add up quickly. Learn how to prepare for these additional fees (or avoid them all together).