Help Center

Resources for Early-Stage Shippers (US)

Resources for Early-Stage Shippers (US)

Ready to Get Started?

Flexport makes shipping your cargo transparent, reliable, and affordable

Starting or scaling a business is a difficult and time-consuming process. This is just one reason why Flexport’s mission is to make global trade easy for everyone. This short guide answers the most frequently asked questions we receive from new and ramping shippers.

Finding a Freight Forwarder, NVOCC, or Customs Broker

Unfortunately, Flexport can’t service every upcoming shipment. This is usually due to the origin or destination country, unserviceable commodities, or temporary capacity constraints. However, you can find links to directories of alternative freight forwarders or customs brokers below.

The Federal Maritime Commission provides an extensive directory of licensed or registered ocean freight forwarders and non-vessel operating common carriers (NVOCCs). Like Flexport, they can help ship your freight internationally. We recommend searching these directories to find a company that can help you with your upcoming shipment.

Federal Maritime Commission: NVOCC Directory

Federal Maritime Commission: Ocean Freight Forwarder Directory

If you are looking for assistance with customs brokerage services that we are unable to provide, the best place to continue your search is the National Customs Brokers & Forwarders Association (NCBFAA). The NCBFAA lists hundreds of customs brokers with location and contact information.

NCBFAA - Customs Broker Search

Other Help Articles/Resources for Getting Started

Shipping Questions

Customs / Quotes

Amazon FBA Questions

Share the Article

More From Flexport


Ready to Get Started?

Sign up for a Flexport account or ask to see our platform in action.

Get Weekly Insights Into All Things Freight

Sign Up for the Freight Market Update newsletter for the latest market trends you need to know about - delivered right to your inbox.

I agree to the storing and processing of my personal data by Flexport as described in the Terms of Service and Privacy Policy.

Customs brokerage services are provided by Flexport’s wholly-owned subsidiary, Flexport Customs LLC, a licensed customs brokerage with a national permit. International ocean freight forwarding services are provided by Flexport International LLC, a licensed Ocean Transportation Intermediary FMC# 025219NF. U.S. trucking services are provided by Flexport International, LLC, a FMCSA licensed property broker USDOT #2594279 and MC #906604-B. Cargo insurance is underwritten by an authorized insurance company and offered by Flexport affiliates. Insurance coverage is not available in all jurisdictions. See for more cargo insurance information and disclosures. All transactions are subject to Flexport’s standard terms and conditions, available at 沪ICP备16041494号

Copyright © 2021 Flexport Inc.

Terms of Use/Privacy Policy