How Can I Add a Bank Account for ACH?
Detailed instructions describing how to add bank information to your Flexport account.
How Can I Bulk-Upload Locations to My Network?
Upload several contacts and locations to your Flexport network at one time, using this spreadsheet.
How Do I Add Shipment Tags to a Shipment?
Shipment tags allows you to attach your own reference information on a shipment (e.g. a PO number or batch number) to improve searching, filtering, and reporting.
What Does an IRS Notice Look Like?
An IRS Notice is the official IRS letter with your Taxpayer Identification Number or Employer Identification Number (EIN).
Which Browsers Can I Use to Access the Flexport App?
The Flexport app supports Chrome, Firefox, Safari, and Microsoft Edge.
Why Does Flexport Require a Copy of the IRS Notice During Account Setup?
The IRS Notice is used to verify your EIN.
Why Does Flexport Require a Photo ID During the Account Setup Process?
Flexport requires a government-issued photo ID in order to meet Customs regulations, and to protect your identity.