Returns
Returns Management
Made Simple
Having a single returns partner allows for greater control of your returned inventory and can be managed all under one roof. With Flexport Returns, we enable merchants to focus more on growth and less on logistic complexities.

One Simple Integrated Platform



How it Works

Return order is created by merchant in Seller Portal or through integration tools (ex. Loop) along with return label.

Package arrives at our processing facility.
Items are opened and graded through SOP within 72 hours of arrival.

Sellable items are restocked directly back to FC, non-sellable items can be disposed of, donated or stored for “Return-to-Merchant” (Beta Feature).
Seller Portal and integrated tool (e.g. Loop, ReturnGO, Narvar) is updated with the outcome of the return inspection. Refund is issued automatically if it’s a 100% match via integration tools setting that meets your business requirements.

Seller Portal
Returns are easier than ever before
Recover lost revenue and protect margins with a scalable, end-to-end returns management solution
- Maximize returns recovery through consistent inspection standards and optimized reconditioning workflows
- Maintain your exact quality standards for inspection and rework regardless of volume fluctuations or seasonal staffing changes.
- Get reports on fraudulent returns to withhold refunds and minimize revenue leakage.
Integration Partners
Get Started
Transform Your Returns Process with Flexport
Elevate your customer service, reduce operational overhead, and empower your team to focus on what truly matters – growing your business.