Get Visibility & Control
Track every shipment and step in with the data to back it up.
Manual customs processes cost you time and money.
Entry errors turn into duty corrections and penalties
Most brokers sample a fraction of entries before filing. Errors that slip through become duty corrections, CBP exams, or penalties you don't find out about until well after the fact.
Tariff volatility outpaces legacy broker systems
2025 alone brought 53 tariff changes, including complex 232, IEEPA, 122, and 301 stacking. Brokers whose systems can't update in real time leave you paying the wrong duty or scrambling to understand your exposure.
SKU-level landed costs are hard to get
Duties, fees, and freight charges get split across systems and forwarders. Without SKU-level data, it's tough to know your true landed cost per product until long after the invoice lands.
How Flexport lowers duty spend without raising your risk.
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Accuracy at scale, without adding headcount
Fewer entry errors and clearer landed costs compound across every shipment. Here's what that looks like in practice.
<1%: Compliance error rate on CAPE/IEEPA filings for Flexport-audited entries, versus an industry standard of 30%+.
53: Tariff changes in 2025 that Flexport's systems handled live, the day each one took effect.
4-10X: Up to this much more duty recovery on drawback claims through Flexport's proprietary optimization, versus industry-standard rules-based matching.
Working with Flexport has been an excellent experience. They manage our global brokerage processing and implemented drawback services that delivered returns that were significantly higher than our prior approach, and also significantly outperforming their competitors. Their technology and expertise, including ACE analysis, have uncovered additional insights and savings that continue to drive supply chain optimization.
Join thousands of leading brands on Flexport
With the new tariffs that were introduced at quite short notice, we've been heavily impacted. Our product does have quite a lot of steel, so we relied very heavily on Flexport support.
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Frequently asked questions
What makes Flexport Customs different from a traditional broker?
Flexport runs a 100+ point AI audit on every entry before it's filed, not a sample. Most brokers audit a fraction of entries after the fact. That's part of why our compliance error rate on CAPE/IEEPA filings is under 1%, versus an industry standard north of 30%.
Do I need to be a Flexport freight customer to use Flexport Customs?
No. Flexport Customs is forwarder-agnostic and clears cargo regardless of who moved the freight. Standalone customs, brokerage without a Flexport freight relationship, is our fastest-growing segment, up 86% year over year.
Which countries does Flexport clear customs in directly?
Flexport is a licensed in-house broker in the US, Canada, UK, Netherlands, Germany, and Belgium. For all other countries, we clear through a vetted partner broker network while keeping your data on one platform.
How does Flexport get SKU-level landed cost visibility?
Every product's HTS code, country of origin, valuation, and business rules live in Flexport's Product Library. Because that data is stored at the SKU level, you get real-time landed cost visibility by product instead of a lump-sum invoice.
How does Flexport keep up with tariff changes?
Our brokerage operating system updates live as regulations change. In 2025 alone there were 53 tariff changes, including the stacking of 232, IEEPA, 122, and 301 tariffs, and our systems were ready for every one of them the day they took effect.
Can Flexport help me recover duties I've already paid?
Yes. Flexport manages IEEPA refund processing and Duty Drawback, which can recover up to 99% of duties paid on goods that are later exported or destroyed. A free ACE Analysis of your import history is the usual starting point.
