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Risk management

Protect Your Cargo

Flexport customers have insured $18.96B in cargo across 260K+ shipments — with claims settling almost twice as fast as the industry standard.


Challenges

Most cargo isn't as protected as you think

  • Your corporate policy probably excludes freight in transit

    General Liability and Business Owner's Policies typically exclude cargo while it's moving. Most shippers find out the hard way, after a loss already happened.

  • Carrier liability pays pennies on the dollar

    Ocean carrier liability caps around $500 per customary unit, air around 26 SDR per kilogram, trucking $0.50 per pound — and only pays out if you can prove the carrier was negligent.

  • Claims can take up to two months to settle

    Industry-standard cargo claims take 45 to 65 days to close, leaving the loss sitting on your balance sheet while you wait.

The Flexport Solution

How Per Shipment Cargo Insurance closes the gap

  • Opt in once at the account level and every Flexport shipment is covered automatically, warehouse-to-warehouse, with a $0 deductible and 110% of commercial invoice value plus freight and duty.


Impact

Coverage that pays off when it matters

Per Shipment Cargo Insurance is built to make a bad day survivable instead of catastrophic. Here's what that looks like at scale.

  • $18.96B: In cargo value insured across Flexport's shipping network to date.

  • 9.5K: Clients trust Flexport to protect their cargo, from SMB to enterprise.

  • 2X: Roughly how much faster Per Shipment claims close versus the 45-to-65-day industry standard.

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FAQs

Frequently asked questions

What is Flexport's Per Shipment Cargo Insurance?

Per Shipment Cargo Insurance is pay-as-you-go, all-risk coverage that protects your Flexport shipments against loss, damage, or theft. You pay only when you ship, with no annual commitment and a $0 deductible.

Doesn't my corporate insurance already cover this?

Usually not. General Liability and Business Owner's Policies typically exclude cargo while it's in transit, so most shippers are exposed without realizing it. A quick policy review can confirm where you actually stand.

How much does Per Shipment Cargo Insurance cost?

Premium is 0.40% of your shipment's total insurable value (commercial invoice plus freight, plus customs duty), billed as a single line item on your existing Flexport freight invoice. There's no annual contract or upfront cost.

How fast do claims settle?

Claims under $10,000 settle in about 15 days on average, and the all-in average across all claims is 30 days, compared to the 45-to-65-day industry standard. Every shipment document is already on file with Flexport, so claims start with the paperwork already done.

What isn't covered under Per Shipment Cargo Insurance?

Standard exclusions include sanctioned goods, certain high-value commodities like precious metals and jewelry over $5,000, delay-related losses, and shipments to a small number of restricted countries. Your Flexport team can confirm whether your specific cargo and lanes are eligible.


Use cases

Explore how Flexport solves for you

  • Container ships dock at a busy port terminal with industrial cranes and cargo handling equipment.
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    Track every shipment and step in with the data to back it up.

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    Simplify Customs

    Clear customs faster with fewer surprises at the border.

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